Skip Navigation

New: CO-OP Option Available for Most Programs

DOWNTOWN: 403-764-1414

300-1001 1 St SE,

Calgary, AB T2G 5G3

graduate cap and degree

Preparing Students for a Global Economy

We offer something to suit everyone’s interest. From a diploma in human and community support to a qualification in financial services, we offer it all.

Read Our Institutional Policies

All students are expected to acquaint themselves with the following institutional policies at our Calgary college:

 Student Attendance and Participation Policy

  • Punctuality and regular attendance in class is mandatory for all students at Cambrooks College. At Cambrooks, students learn in an interactive and participative environment, that fosters collaboration, and excitement in the learning process.

  • Daily attendance by students is recorded by instructors. Students who are absent for more than three consecutive days, are required to submit a valid reason with proper documentation to the Program Manager. A reasonable excuse for an absence must describe circumstances necessitating the student’s absence (e.g. medical, family emergency, etc.). Inability to provide a valid reason/documentation may result immigration reporting, and other adverse consequences.

  • In extenuating emergency circumstances that requires a student to be absent in class, such student must inform the office as soon as possible. In such circumstances, it is the student’s responsibility to review course materials taught in their absence and be accountable to learning any missed course materials due to their absence.

  • In the case of international students, absence for 30 days is assumed as withdrawal and it would be reported to Citizens and Immigration Canada for determination of status.

For the purpose of Alberta student funding, Cambrooks College considers a funded student as having withdrawn, under any of the following circumstances:

  • As per section 6 (c) of the Alberta Institution Designation Agreement, when a student has missed five consecutive class days without contacting the institution, before or during the absence, to provide a reasonable excuse. In this case, the effective date of the student’s withdrawal is the first of the five days that the student was absent.

  • When a student with a reasonable excuse is absent for more than 30 consecutive days, the effective date of the withdrawal is the first day during this period that the student was absent.

When a funded student withdraws from a program, they can return to the program on a later date, but would not be eligible for government funding.

Policy on Academic Dishonesty

These actions are considered academic dishonesty by Cambrooks College, and are not tolerated under any circumstances:

  • Cheating in examinations/tests and other assessments: This will result in mark deductions, warnings, and other instructor directed sanctions. Such sanctions must be reported to the Program Manager for reprimand. If a student is reprimanded three times, he/she may be subject to further disciplinary actions, such as academic probation or expulsion.

  • Plagiarism, unapproved collaboration, use of aids that have not been expressly permitted by instructors, theft or solicitation of another student’s assignments, paperwork, tests, or personal belongings, will be treated as cheating, and may be reported to appropriate law enforcement authorities, if such action violates any Canadian law on plagiarism and copyright. If in doubt, the student should consult the appropriate government documents on copyrights or ask for clarifications from his/her instructors.

  • Alteration of records, bribery, falsification of information, and intentionally attempting to assist another student to commit any such acts, will result in stern disciplinary actions, such as suspension, expulsion, and possible reporting to appropriate law enforcement agencies.

Policy on Academic Performance and Good Standing

  • A student is in good academic standing if he/she is not having three or more failed (outstanding) courses. A student who is not in good academic standing could be placed on probation, and could face possible expulsion from the College

  • Students who fail exams or practicum are given up to 3 chances to pass these exams.

  • Failure to pass any given exam or practicum after three attempts, would result in the student being placed on academic probation for one course period. During this period, the student is expected to pay 25% of the entire program fees, and retake the course(s) that were failed.

  • A student is allowed to be on academic probation only for a period not exceeding one academic year, after which the student is required to withdraw from the program. Such a student may pursue any other program in the College, if found to be qualified, and pays the appropriate fees.

Student Complaint and Dispute Resolution

In case of dealing with complaints, are committed to the fair treatment of all students and employees. We emphasize an open and collaborative approach to dealing with student and staff concerns. Management will endeavor to resolve complaints informally where possible; while keeping in mind that formal resolution processes may be required in certain circumstances. The following principles guide the handling of complaints at Cambrooks College:

  • All complaints (verbal or written) must have identifiable complainants. Anonymous complaints will not be considered.

  • Lodging a complaint will have no adverse consequences on any student or staff in their program of study or job responsibilities.

  • Student complaint policies and procedures apply to individuals or groups.

  • Complaints must be initiated within 30 days of the event/s that led to the complaint.


  • The student should first approach the instructor or other authorized personnel, such as program manager to discuss the issue of concern. If the concern(s) cannot be resolved verbally, the student/staff will be required to submit the complaint in writing to the Program Manager at Cambrooks College.

  • Within 10 days, a meeting will be arranged between the student and the Program Manager and other individuals involved. The Program Manager may decide to escalate the issue to the Vice President (Academics) if need be. The student may be accompanied by an advocate of their choice at all stages of the complaint process and this person may take oral submissions on behalf of the student.

  • The student will have an opportunity to make an oral presentation of the complaint at this meeting or delegate another person to make the oral presentation on his/her behalf. The proceedings and outcome of this meeting will be documented.

  • Upon review of the complaint and any other relevant information, the Program Manager, in consultation with the Vice President (Academic) President will make a decision. The decision will be communicated to the student in writing within 14 business days following the meeting and will contain the reasons for the decision.

  • Cambrooks College will maintain a record of all students at their campus for a period of three years from the date of the decision. This record will include a copy of the written student complaint, any submissions filed and the written decision.

  • All complaints should be addressed to:

The Program Manager,

Cambrooks College
201-4015, 17th Ave SE
Calgary, Alberta, T2A 0S8

 Appeal Process

  • Decisions on probation, suspension, and expulsion are made by the Program Manager, in consultation with the Vice President (Academic).

  • Any student who is suspended, put under probation, or expelled from the College, has the right to appeal the decision in writing (submitted to the Program Office front desk) within 2 weeks of receiving the notification of probation, suspension, or expulsion.

  • The appeal shall be considered by an Appeals Committee, consisting of the President (Chair), the Registrar, the Vice President Academic. The student may be invited to testify at the Committee. The decision of the Appeals Committee will be final.

  • Should the student not be satisfied with the decision rendered by Cambrooks College, the student may refer the complaint to:

The Director,
Private Career College Branch,
10th Floor Commerce Place,
10155-102 Street,
AB T5J 4L5

Policy on Student Conduct and Expulsion

Cambrooks College has a zero tolerance to academic dishonesty, plagiarism, the non-payment of tuition fees, harassment, abuse, and /or discrimination of any form. Such conducts could result in far-reaching disciplinary measures.

  • Students are required to be respectful to their peers/instructors/ and other staff of the college. Students who harass or discriminate against other students or staff are subjected to internal investigation, which could result to suspension, expulsion, and possible reporting to appropriate law enforcement agencies, where the need arises.

  • Students who knowingly misrepresent their personal information on college application forms are also subject to immediate expulsion.

  • Use of college property or computers in a manner prohibited (e.g. pornography) may result in expulsion and could be reported to appropriate law enforcement agencies.

  • A student who willfully damages college property will be required to replace/repair such property, and may further be subjected to other disciplinary measures as may be determined by the college management.

  • The willful damage of college property will result in being required to make restitution to the college.

 Student Privacy Policy


The purpose of this policy is to describe the personal information that Cambrooks College must collect, how it will be used, and the circumstances under which it may be distributed to third parties. Cambrooks College’s Privacy Policy is designed to protect personal information under its control.


Cambrooks College is bound by federal and provincial laws that aim at protecting the privacy of the students and staff information. The College respects the right to privacy of its students and is committed to safeguarding the personal information of each student, staff, and graduate within the confines of the law. Cambrooks College will not disclose a student’s personal information without the prior written consent of the student.

Information Protection and Access

The college will protect the personal information collected from students, graduates, staff and other business partners. All employees are required to exercise caution when disclosing personal information to others. Access to personal information is limited to the following:

  • An individual accessing his or her own personal information

  • An employee of the college with authorized access based on a legitimate academic or business need

  • Any organization or person authorized by the individual to receive the information

  • Authorized legal agent/government body/representative under the circumstance where the college complies with the release of personal information

  • Individuals or entity as permitted by law where deemed to be necessary for the reasonable conduct of college business

Information Protection and Access

  • Cambrooks College requires certain information about its students in order to serve them, to enroll them in a program or course, and to record their results on their academic file. Without this information, Cambrooks College cannot accept an enrolment, as the college will not be able to create a student record.

  • Cambrooks College will only ask for only personal information, which will be required to process the enrollment. This information will be kept secure, and will not be sold to the third party.

Cambrooks College will only disclose such personal information to third parties requiring the information for purposes of arranging external examinations, keeping academic records, or issuing certificates. Cambrooks College will also make a disclosure if the College is compelled by law to do so. We will only disclose the specific information requested.

  • If a student has any questions or concerns pertaining this to our policy, the student should contact the college for clarifications.

  • Cambrooks may need to use students and staff photos for advertisements; such use will require written consent before such images are used, except for group photos taken during College events, and for which it is not feasible to obtain written consent for every person involved.

  • The Cambrooks College website ( provides links to third party web sites. Our policy does not extend to third party sites, and we recommend that all Cambrooks College students read the policies of these web sites. Cambrooks College is not responsible for the privacy practices employed by third party web sites.

Advertising Policy

Policy Statement

Cambrooks College may accept advertising that is consistent with the Cambrooks College Values, Mission and Goals. Such advertisement should enhance the access to education and training provided the College to its current and potential students.

Scope of this Policy

The scope of this policy covers advertisements on College premises, in Cambrooks College publications, public spaces including off-the street advertising, and other online outlets (e.g. website). It equally covers the use of the Cambrooks College internal mail, voice-mail, intranet, and e-mail systems for non-Cambrooks College advertising and promotions.

Limited Electronic Media Advertising

Web Pages: Although there will be no non-Cambrooks College advertising on the college homepage, short-term recognition of major College donors, or event sponsors may be provided on the homepage. On other pages of the Cambrooks College website, third-party advertising will be limited to partner/sponsor recognition, and to advertising that would be of specific value to students, employees, or other Cambrooks College affiliates. All advertising on the college web site and links to other non-college sites must be approved in advance by management.

Limited Charitable and Social Causes

The college may choose to participate or support specific charities or social causes and therefore allow for approved advertising at the college. It is not expected that the college will formally support or advocate for all charities and social causes. Therefore, advertising by charities or for charitable causes must have prior approval from management.

The College Restricts and Prohibits

  • Advertising that promotes or encourages alcohol or alcohol use, tobacco products or tobacco products use, firearms, or weapons. The advertising of college-sponsored events that may involve the serving of alcohol are not precluded by this policy. These events may include company advertising.

  • Advertising for any product generally considered to be harmful, dangerous, or illegal.

  • Advertising which perpetuates gender, cultural or racial bias or which demeans any person or group.

  • Advertising that is untruthful or misleading.

  • Advertising which might interfere with safety and or security on campus.

Legal Requirements

Cambrooks College will ensure that all legal requirements relating to advertisements are adhered to. The college must abide by the Canadian Code of Advertising Standards, Canada Brand Use Guidelines, and the Alberta ethical requirements.

 Housing Policy

Cambrooks College has no campus housing for students. The student affairs officer can guide students to apartments and affordable housing options they can rent. The following websites can be used to resource for accommodation in Calgary:

graduate cap and degree

Preparing Students for a Global Economy

We offer something to suit everyone’s interest. From a diploma in human and community support to a qualification in financial services, we offer it all.


300-1001 1 St SE,

Calgary, AB T2G 5G3

Phone: 403-764-1414


Fax: 403-452-6111


Our morning classes are flexible and vary depending on the program.

Morning Classes: 9:00 AM – 1:00 PM or 9:00 AM – 4:00 PM and 9:00 AM – 5:00 PM
Evening Classes: 4:00 PM – 8:30 PM or 5:00 PM – 9:00 PM
Weekend Classes: Friday (5:00 PM – 9:00 PM), Saturday (9:00 AM – 5:00 PM), Sunday (5:00 PM – 9:00 PM)


Need help or have questions about student finance, career prospects, and opportunities? Contact our front desk today.


Send to a friend

Send the url of this page to a friend of yours

Copyright Cambrooks 2023 - Legal
Created by

Legal notice